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Play 20260127143842.mp3 which was recorded at 2026 01 27 14:38:42

I will turn off the computer.
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Play 20260127143203.mp3 which was recorded at 2026 01 27 14:32:03

30, dispatch.
Go ahead, 30.
Negative, service is clear.
Where is he?
He’s in the fuel.
I have him.
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Play 20260127142945.mp3 which was recorded at 2026 01 27 14:29:45

Dispatch, Ken.
Ken, if you assist a citizen at 179 Summer Street, Mill Hollow, Apartment 5,
you’re going to touch base with a Howard Alcade.
His mother, Elizabeth, called and stated that he had allowed some people to stay at his house
during the storm, and he would like them to not stay with him any longer.
I’m not sure if they’re there still, but Howard should be home.
Received, 111.
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Play 20260127142547.mp3 which was recorded at 2026 01 27 14:25:47

Stafford, move your truck.
Hey, where’d you go?
On the left side.
Go ahead.
Cad for sub and service, be out at the Boulders 147, see Charlie, attempting to serve.
First name of Adner, A-D-N, E-R-R, last name Pierre, docket numbers 2544-00127.
Received.
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Play 20260127141603.mp3 which was recorded at 2026 01 27 14:16:03

What’s getting water levels, bud?
Six wheelers, I would imagine.
Can someone please tell me where Mount Polak is, please?
It’s off of South Pleasant.
Joe, are you talking Pope Mary?
No, I didn’t, sir.
Mount Polak, Hellfire Cemetery.
Received.
Vern, off of Southeast Street, heading towards Bay Road, go past the cemetery.
Mount Polak, Hellfire Cemetery.
4-1.
Go ahead.
Do you receive that? Southeast Street, past the cemetery.
Yes, thank you.
And what are you going off Triangle Street for?
Turn around, man.
When we get done with this, I want you to go up and see Pope Mary.
You don’t want me here?
No, we’re going to do this together. Are you behind me? Where are you at?
Behind you.
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Play 20260127140700.mp3 which was recorded at 2026 01 27 14:07:00

Attention medic one, attention medic one, respond 35 chestnut court, for a 63 year old female, leg pain, 35 chestnut court, John A. Nutting Apartments, 1405.
8-5 dispatch, wrong frequency.
Thank you.
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Play 20260127140347.mp3 which was recorded at 2026 01 27 14:03:47

10 to X1
X1
Clear for 2
Affirm
Last one
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Play 20260127135859.mp3 which was recorded at 2026 01 27 13:58:59

You can disregard that last phone call, they actually just called me to verify some information
so they did receive it.
Received, thank you.
That ran a lot of town, Joe.
All right, man, it’s overriding stuff.
Joe, it’s working again.
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Play 20260127135555.mp3 which was recorded at 2026 01 27 13:55:55

I don’t know where you’re at, Mike, but I’m heading back.
Another car just parked in the parking spot out front anyway.
Okay.
Go ahead, Sam.
We checked those additional apartments.
They don’t know who he is or where he is.
So you can choose, Claire.
Go ahead, Sam.
This is 141. Can somebody please tell me what Sunrise is?
Thank you.
Off of South Whitney Street.
Hold it there, Mike. Boyden and Parrott.
The street sign’s probably missing. It’s right by Boyden and Parrott.
There’s like five houses on it. You just plow up to the end of it. Don’t plow the parking lot.
Because I’m going up and down South Whitney and North Whitney.
I’m plowing up and down the street on that, but I don’t see the street sign.
I just said there probably is no street sign.
Talking about that little street on the right-hand side next to…
It’s a little street like a dead end, right?
But it’s got a little outing.
Thank you. Received.
It’s on your right-hand side before Boyden and Parrott.
Thank you. Received.
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Play 20260127135140.mp3 which was recorded at 2026 01 27 13:51:40

Pull up a nose into that alley.
Once that car moves, I might be able to squeak by you, but you’ve only got room for another
bucket or so.
I don’t even know if it’s worth getting into the rest of this mess.
I’m going to do the rest of that for clean up.
Full, and it’s ten at two, what do you want to do?
Be there in a minute.
Everything’s fueled up and ready for water level two.
It’s pretty water level right now.
So are you heading back, DJ?
The pile itself is gone, the only stuff left is along the curbing and trees.
I just left the landfill.
Getting into this stuff is going to make a bigger mess than it’s worth right now.
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Play 20260127134303.mp3 which was recorded at 2026 01 27 13:43:03

Dispatch to Bravo 10.
10.
Okay, it is apartment 100 for Fong Pham.
The only other possible relative info she gave to me was there’s two other residents with the last name Pham.
Different first names. One is apartment 20 and one’s apartment 60.
Received.
There’s one.
Do you want us to check those other apartments?
While you’re there, we can wait for the ping, if you have any luck with that.
Received.
They’re pulling in here.
Pretty friggin’ smart.
What’s that truck doing?
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Play 20260127134007.mp3 which was recorded at 2026 01 27 13:40:07

10, the phone number they have is the 472 number I sent you on your MDT, they’re offering
to send maintenance over to let you into the apartment, do you guys want that?
Which apartment?
That’s what he was calling to ask, if you were able to get an updated listing with the
new name.
We’ve been to 100 and 125 and nobody’s there with that name.
Okay, I’m sorry, I thought you were asking for a better phone number, hang on one second.
Thank you.
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Play 20260127133820.mp3 which was recorded at 2026 01 27 13:38:20

If you can, when you get to the wide section of Route 9, put your tire close to the yellow line and try to get it broken off.
He’s on North Whitney, if you’re trying to get a hold of Vern.
I got a hold of him, he’s going to Sunrise next.
Can you call Caymans and see if you can get a number for this individual?
Received.
He’s still at Fire Station.
Yep.
Copy.
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Play 20260127133342.mp3 which was recorded at 2026 01 27 13:33:42

Outback
And Ben, did you get your spinner working?
It’s not working. I’m going back to the sub.
It’s not working.
I’m going back to the sub.
Wow. People are ridiculous.
Unbelievable.
Ben, did you get locked down in that cloud?
I’m coming back to the sub.
It was an echo hell. I tried to do screening and it was not working. That’s why I’m coming back to the sub.
I’m coming back to the sub.
4-1-1.
Do you want me to go to Big Bees or do the cloud on Lockdown?
I didn’t understand anything you just said.
I want to know if you want me to go to Lockdown and get 4-9 going.
I’d get Lockdown done.
You can take 4-4. There’s salt on it. The only thing that doesn’t work great is the winter wipers.
I’m coming back to the sub.
Wow.
There’s a vehicle over there in Florida.
I’m coming back to the sub.
I’m ready, Quiz.
4-1-1.
A guy behind you.
Next one.
I contacted T-Mobile. I tried to ping his phone. They did find his information but they said they’re getting no signal from it.
I’ll show them the issue and then I can take 4-4 or 4-6.
Take 4-4 now, you can fuel up later.
4-4 and go to the lockdown?
Yes.
Copy.
Thank you.
Excellent, dispatch.
Excellent.
I will be clear, TEN is going to remain on scene, they’re going to check in with management now that we have the updated information.
If you could please just MDT that in the GOB to TEN.
Agreed.
7-6 to X-1.
10-X-1.
Hey, you’re convenience, can you stop in to see me?
Affirmative, I’m on it too now.
Affirmative.
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Play 20260127132435.mp3 which was recorded at 2026 01 27 13:24:35

Because I’m going to try and move some of this again.
Alright, I’ll wait here, let me know.
Girl, behind you.
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Play 20260127132224.mp3 which was recorded at 2026 01 27 13:22:24

Traffic up right there for a second, if you can. I’m going to try and push that stuff in.
I’m going to try and push that stuff in.
Next one, dispatch.
Next one.
We’re in no luck at apartment 125 either. Not sure if he’s made any developments, but here it is.
Negative. The only minor development, um, is we contacted Caymans.
We believe that Nam is his first name and that his, or his middle name, I’m sorry,
and that his first name is going to be Phong, P-H-O-U-N-G.
I’m still not finding anything with it. I’m talking to UMass now.
We’re going to say, could you MDT me when you get a chance?
Whatever vitals you may have for that party.
We’re going to see.
Next one.
Next one, dispatch.
Go ahead.
To be clear, I was sending any additional information. We’ll be in the area.
Received. I just got off the phone with UMass.
Um, his name is actually going to be P-H-U-O-N-G, last name Pham.
He does live at Presidential. He does not have an apartment listed there.
I did get a new telephone number, so I’m not going to try to give it a call.
It’s DOB 429-2005.
Received.
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Play 20260127131318.mp3 which was recorded at 2026 01 27 13:13:18

X1 Dispatch, go ahead X1, what is the name of the patient, first name Nam, NAM, and the last name is Sam, received, do you have any other cross reference for the address of that party, Negative, I’ve been trying to find any info, I’m not coming across any,
X1 Dispatch, go ahead X1, can you contact UMass, see if they have anything local in their listings, we already did, he’s not a student there,
X1 Dispatch, go ahead X1, any possibility this could be Paxton,
I mean RP told us 950 North Pleasant Street, I can call him back and see if maybe he was mistaken,
X1 Dispatch, go ahead X1, can you contact UMass, see if they have anything local in their listings, we already did, he’s not a student there, X1, any possibility this could be Paxton,
X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X1, X
than third party from Texas
or ad 팔아
me like her we looking like a 20 year old 40 year old
summary their I do nt
And it’s going to be about 20-21.
When coming into the fire station, it’s probably better off coming over Triangle Street and up around that way.
It’s backed up traffic in both lanes.
It’s cool with it.
If we didn’t have all these journey barriers and normal parking, we would never have a problem up here.
10 to dispatch.
Go ahead, 10.
The person I was interviewing from the application, do they have access to a phone number or anything?
Yeah, I’m on the phone with him right now.
He said it’s 413-472-4405. I believe my partner tried to call and couldn’t get through.
Also, he did tell me that he’s a UMass student, so I’m going to have to call UMass back.
Received. I’ve cleared that number and it just comes back to a wireless caller, so no information on the address for that.
Received.
10 to X1.
X1.
Knocked several times at apartment 100 at Pufton. Door’s locked and nobody’s answering.
Received. Stand by on that.
Thank you.
10 to X1.
All right.
Received.
781 to dispatch.
Go ahead, 781.
I’ll be clear of that call and tell them.
Received.
X1 to 10.
10.
Just got off the phone with dispatch. Sounds like there may be some connection to Presidential Apartment 125.
Patient, same last name. We’ll give it a shot.
Received.
Can we scrape that off first?
Try.
X1.
X1, the spinner is working, but the chain is not spinning.
X1 to dispatch.
Go ahead, X1.
Not sure how quickly, but you may be able to ping the phone for the patient.
Received.
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Play 20260127130326.mp3 which was recorded at 2026 01 27 13:03:26

Descend and yield like boom boom
10 Dispatch
Go ahead
1 Team
3 Team
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Play 20260127125921.mp3 which was recorded at 2026 01 27 12:59:21

X-1 dispatch.
Go ahead, X-1.
I’m in Presidential.
Greasy, we did try to call him with the number the RP provided, but we couldn’t get through.
Greasy.
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Play 20260127125719.mp3 which was recorded at 2026 01 27 12:57:19

Fire coming down.
Do you loop around and just go to the fire station, Quinn?
Just getting back up.
Back straight back to where I was just digging the snow out from.
Back straight back to where I was digging the snow out from.
Got a dog hanging out of the sunroof.
Someone coming, D.J.
They can’t make it through.
DTW to highway.
Can I get crews out to Mall Lane, Polkberry Ridge, Curtis Place, and Bridal Path, the hill on Bridal Path, please?
Mall Lane has a private way.
Received.
Bridal Path’s been plowed, and I believe it’s been treated.
I’ve just had recent reports of the hills on Polkberry and Bridal Path of vehicles not being able to make it up, so if those could be checked, that’d be great.
We’ve got a truck also headed over to Lockton and Curtis Place area if you’ve got any more calls.
Go ahead, Ben.
Go for it.
When you get done with Lockton, just go back over to Bridal Path and Echo Hill and double-check it.
10-4.
Dispatch to Bravo 10.
10.
10, can you take a medical assist at Presidential, 950 North Pleasant Street?
It’s going to be apartment 100.
There’s a male party that was actually called in as a well-being check.
The RP was interviewing someone in a virtual interview.
Male party said he looked like he fell and was starting to have a seizure.
It’s probably been about 15 minutes now.
He didn’t have his apartment number.
We just got it from Cayman’s.
Hey, if he’s in right as well.
Received.
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Play 20260127124835.mp3 which was recorded at 2026 01 27 12:48:35

You might be wrong, but I think you’re parked where I need to get the snow from.
That’s what I thought.
Okay, next one.
Next one.
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Play 20260127124235.mp3 which was recorded at 2026 01 27 12:42:35

I’m being backed up against that yellow sign right there.
I’m getting up closer.
I don’t know.
Yeah, I don’t know.
Wherever.
If I were you, I’d go up to Smith.
Yeah, stay right there, DJ.
What do you think about people flying down the hill?
I’m going to take all this.
I’m going to just clear the land and leave the other pile there so they can’t put more stuff there.
Agree.
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Play 20260127123648.mp3 which was recorded at 2026 01 27 12:36:48

OK.
Sorry about that.
All good.
Plenty of room.
So I went for the snowbank, he could have pulled me out.
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Play 20260127115722.mp3 which was recorded at 2026 01 27 11:57:22

Alright, Mark?
Got it.
I’m gonna head back, get some lunch.
Yeah, appreciate it.
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Play 20260127114936.mp3 which was recorded at 2026 01 27 11:49:36

30, dispatch.
Go ahead, 30.
Yeah, Ricardo checks okay. Not in need of any services.
Myself, 7-8-1 are clear.
Received.
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Play 20260127114358.mp3 which was recorded at 2026 01 27 11:43:58

DPW to Highway.
Calls about Mt. Pollock and the cul-de-sac on Junk Street.
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Play 20260127113812.mp3 which was recorded at 2026 01 27 11:38:12

I’m just going to go right on up and hit Larkspur on you.
I’ll do one lap.
I’m just going to hit Larkspur on you.
30, what’s that?
Go ahead, 30.
Call the RP.
Ricardo’s got the phone number listed.
30, I’m sorry, I think I walked on you. What was that last part you said?
I meant, could you call Ricardo and see if he can let us in?
Received.
Dispatch to Bravo 30.
Go ahead.
His number is not in service anymore.
Received.
30, did you want me to try to reach out to management?
Not yet.
Received.
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Play 20260127113258.mp3 which was recorded at 2026 01 27 11:32:58

781, is this one?
Go ahead, 781.
What’s the charge of the battery?
I was just thinking the same thing.
Great.
Yep.
Getting out.
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Play 20260127112846.mp3 which was recorded at 2026 01 27 11:28:46

Ready?
Ready when you are.
Fire.
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Play 20260127112709.mp3 which was recorded at 2026 01 27 11:27:09

3rd and Dispatch, Covey and Mary.
318-30.
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Play 20260127112554.mp3 which was recorded at 2026 01 27 11:25:54

Let me go by my dune while we’re right here.
Yeah.
When you come up through Robin, don’t plow through the gate because I shoveled them again.
Call me out.
Yeah.
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Play 20260127112248.mp3 which was recorded at 2026 01 27 11:22:48

Go ahead and go ahead.
Dispatch.
Go ahead, 30.
Got a touch radius of the RP. Sounds like that vehicle may have headed back in towards Belchertown.
I’ll be clear.
Received.
Dispatch to Bravo 30.
30.
Received.
30, be advised, she actually called in and told me it was apartment 116A-Alpha.
I don’t see that apartment in CAD.
He backfilled at 125A-1 and we were last there on 11-17 of last year for a well-being check.
Received, okay.
7-81, is this report?
Go ahead, 7-81.
I can fly that way as well.
Received.
I’m going to go off wildflower and then turn around and come back and hit this.
Hang up on all of these together and let you go spread out to the side.
Copy.
9-10.
Once you get done trading all of Echo Hill, either go back, get reloaded, and then you can meet after lunch,
me, you and Marco can finish off Amherst Woods.
Copy that.
8-10.
Be desperate for money if you’ve got to travel all the way from Vermont to come snow-cloaked driveways.
I was just thinking the same thing.
8-10.
Okay, John, if you’re on track, you’ve got to pull slowly.
Okay, ready?
Ready.
Just a second, I’m going to try and rearrange the chain a bit.
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Play 20260127111454.mp3 which was recorded at 2026 01 27 11:14:54

20 dispatch.
Go ahead 20.
I’ll take a crash number for this and you can show me clear.
20, your crash number is going to be 24 at 10-46.
Appreciate it.
Thank you.
Where do you want to go next? Across the street?
Yeah, we might as well.
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Play 20260127110951.mp3 which was recorded at 2026 01 27 11:09:51

DPW to Truck 66.
To Bridal Path, The Hill, we’ve had some reports that people are struggling there.
You’ll get that in a minute, he’s in Echo Hill right now.
Captain?
Hello?
We’re at Bridal Path.
Okay.
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Play 20260127110625.mp3 which was recorded at 2026 01 27 11:06:25

You got salt on there?
Still on it.
Well go start treating.
Alright.
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Play 20260127110209.mp3 which was recorded at 2026 01 27 11:02:09

And you can start treating that other end.
30, 10, I’m all set.
Appreciate it.
Dispatch, copy, direct.
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Play 20260127105937.mp3 which was recorded at 2026 01 27 10:59:37

20 to search.
Go ahead, 20.
Uh, third passenger in the Jeep.
Verbal only, first name Mitchell, common spelling, last name Cherry, Charlie, Alpha, Romeo, Echo, Yankee, 210, 08.
Received, and I apologize, the first two passengers you gave me, I didn’t hear what vehicles they were in.
They’re all in the Jeep.
Received.
30, dispatching Mary Atkins.
Received, 30.
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Play 20260127105740.mp3 which was recorded at 2026 01 27 10:57:40

Maybe you had to wait three seconds.
We’re behind you, Mark.
Dispatch to Bravo 30.
30.
30, if you take our erratic operator, it’s just about to hit the Atkins Rotary from Bay Road.
It’s going to be a 2016 Subaru, white and collared, masked.
6th and November, W Whiskey, ZZulu 8-0.
He went back to a party out of Belchertown.
Pete Michaels is actually the RP behind him.
He said he’s hit the snow bank about three times.
He keeps swerving.
Receipt from Southeast Street.
I need you to go just one more time for that plate.
It’s going to be 6th, November, Whiskey, ZZulu 8-0, 2016 Subaru, white and collared.
He said he just pulled into the Atkins parking lot.
No, I read you. Thank you.
Oh, I need a pitch.
10-1, hi, 20.
Could you add two operators to the jeep?
First one off of MASS-ID card, 0818-4908.
Second is verbal info only.
First name, Gloria.
Common spelling, last name, Cosby.
Common spelling, 5-20-19-40.
Receipt.
Pass for Bravo 30.
Good.
They’re arguing in the parking lot right now.
Receipt.
X-1 to 10.
10.
If you could assist 30, please.
Appreciate you, Pine Street.
Dispatch to Bravo 30.
Good.
Okay, the operator of that vehicle just got back into his car, and he’s headed south up the notch now.
Received. Just want to give Granby or South Padley the same notice.
Receipt. And it sounds like he turned around. He’s headed northbound on 116 now.
Receipt.
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Play 20260127105111.mp3 which was recorded at 2026 01 27 10:51:11

20 dispatch.
Go ahead 20.
You got the operators, are you ready?
I’m ready.
Operator of the truck is off Maryland.
Michael, Delta 10276886772, copy 1.
Copy 1.
Operator of the jeep, Master Sierra 85184573, copy 2.
Copy 2.
Received, 30, you can disregard, I’m all set here.
Received, dispatch, correct.
Copy, director.
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Play 20260127104903.mp3 which was recorded at 2026 01 27 10:49:03

One-five-go.
Go ahead.
If we get a chance, we might want to assume by Kellogg, right on the S-curves on Kellogg there.
Looks like the contractor piled it right on the road.
Nothing I can do with 4-4. We might have to get the loader in there to move it.
All right, we’re going to have to wait for DJ to push up salt.
Basically takes up the whole lane.
Do you have the contractor?
I think they plowed themselves, but that’s who it was.
Chris, what are you in?
4-4.
You got a plow on that?
Yeah.
Go check Brookside in Orchard Valley by the pump station. See if it’s got to be scraped out.
Yep.
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Play 20260127103428.mp3 which was recorded at 2026 01 27 10:34:28

Five, Joe.
Yes.
On my way back to Echo Hill, I may pass on Upper Route 9 and push that back, so hopefully that’ll be good.
Right-o.
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Play 20260127103202.mp3 which was recorded at 2026 01 27 10:32:02

Tend to dispatch.
Go ahead, Tend.
Looks like the footprints are likely from the workers that are here.
On their way further in the CAD, we’ll be clear.
Thank you.
We’re gonna see.
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Play 20260127102852.mp3 which was recorded at 2026 01 27 10:28:52

Around that building has like pushed down the hill
I jumped in 4-4, where do you want me to go?
The center out, some of the sides
Got you
You got any of these boulders on there, Chris?
No, I’m good, thanks
Didn’t know if you wanted the extra weight
That’s unbelievable
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Play 20260127101651.mp3 which was recorded at 2026 01 27 10:16:51

30, dispatch, I’m clear from that traffic head.
Received, 30.
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Play 20260127101341.mp3 which was recorded at 2026 01 27 10:13:41

10-2 Dispatch
On scene
10-2 Dispatch
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Play 20260127100946.mp3 which was recorded at 2026 01 27 10:09:46

Thanks, bye-bye.
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Play 20260127100808.mp3 which was recorded at 2026 01 27 10:08:08

30, you’re all set there, we’re moving it.
20, dispatch.
Go ahead, 20.
We’re clear, they backed it up.
30, 10.
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Play 20260127100314.mp3 which was recorded at 2026 01 27 10:03:14

Pull whatever, just a little bit.
Just a half a word.
Thank you, sir.
Thank you.
Dispatch to 10.
10.
10, QNH to 497 East Pleasant Street.
It’s going to be Village Park, apartment 42.
We’re going to make contact with a Julianne Lutomsky.
She’s a resident over there.
She states that she found some footprints in the snow from her living room window
around the back into her bedroom window.
There’s no one there currently, but she would like an officer to, I guess,
come down there and investigate and talk to her.
3-7-1
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Play 20260127095712.mp3 which was recorded at 2026 01 27 09:57:12

Hey Ben
Hello
Where you at?
Middle of the town
Huh?
Middle of the town
5
Go ahead
Yeah, I gotta skip back to the barn, I’m right on empty
Are you heading up to ECHO HILL?
That’s the way you want me to meet.
Go up GATE HOUSE and head down towards FLATLOCK.
Copy.
Make contact with non-call maintenance.
Employee should be 5 to 10 minutes, ETA.
Very good.
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Play 20260127095101.mp3 which was recorded at 2026 01 27 09:51:01

Just put it through the processor we got a few years ago, it’ll be fine.
20 dispatch.
20.
The PTA here said they’ve heard nothing either from their manager, just hang tight.
So I’m not sure if you have an ETA through them yet or what, but I got nothing over here.
Received.
We’ve got a couple of voicemails from her back.
Received.
———————————
Play 20260127094841.mp3 which was recorded at 2026 01 27 09:48:41

I’m in, go.
———————————
Play 20260127094725.mp3 which was recorded at 2026 01 27 09:47:25

Any chance of getting through there?
We’re in a new cluster here now. You’re going to be stuck where you are over there, unless this guy gets through.
Yeah, I’ll go out and around.
You’re going to be stuck where you are over there, unless this guy gets through.
Yeah, I’ll go out and around.
You’re going to be stuck where you are over there, unless this guy gets through.
Yeah, I’ll go out and around.
This new cell is absolute garbage.
Yeah.
I’m with it.
This is going to take a while. There’s another ten people in the middle of the cluster here.
Alright, stay signed, DJ.
I didn’t know if you tried to respond. I asked, what do you mean it’s all garbage?
Yeah, it’s got chunks bigger than two basketballs put together all over it.
Alright, I’m going to just reopen this back up and wait for trucks.
Yeah, because Westbound is shut down at Seland, so, or Sealy.
X1 to 20.
Go ahead.
Does the driver that’s currently with you have any ID of ETA?
DJ?
I don’t even know where he went. He told me they had a maintenance guy come and look at this, but he was pulling halfway out of the lane.
And I guess there’s a bunch of safety features on these, where they are basically stuck here.
Regardless, can we get it in neutral?
Received.
20.
20, I’ll try and catch the semis and send them over towards Main Street if I can.
Received.
———————————
Play 20260127094150.mp3 which was recorded at 2026 01 27 09:41:50

One-five, Joe.
Man!
He’s on the way back to the barn. He has his instructions.
He sees.
Did you catch the rest of that part for me, or were you out of the truck?
No, he’s at the barn.
Copy.
Eight-five, dispatch.
Go to eight-five.
Can you raise the north sound wave, please?
Mike.
Yeah.
Can you come over here for a second?
Yeah, I guess I can do that.
Dispatch, two-twenty.
Two-twenty.
Good.
Call PBTA Valley and PBTA UMass. It’s not PBTA UMasses, but I left a message for PBTA Valley.
They should be getting back to us at some point.
Appreciate it.
Twenty to thirty.
Good.
I don’t know how close you are, but it looks like there’s a tractor-trailer coming up the hill on Northampton Road that isn’t going to see me down here.
If you can stop him before he gets across.
Yeah, I’m not there. I’m on the other side of College Street right now, coming up.
Appreciate it.
———————————
Play 20260127093739.mp3 which was recorded at 2026 01 27 09:37:39

5-5, Joe.
Sir?
Vin just texted me his salt deliveries are coming.
One I already dumped and another one’s dumping now.
Then I have to go put them in.
Copy that.
I’ll finish loading you, Stafford, but whoever’s next
might as well just head back and take a break or something while I do that.
Unless Vern can push them in with the backhoe.
Yeah, that doesn’t stack it like the loader.
I’d rather tuck it in tight.
I see you.
DJ, I’m right here if you want to…
Can you load me quick, or…
What do you think?
Yeah, you’re fine.
DJ, don’t forget about all that lumpy stuff.
Yeah, I tried breaking some of that the other night and it wasn’t really breaking down.
Do you want me to just throw that outside for now?
I don’t know what else to do with it.
Yeah, we definitely don’t want to mix that in with the good stuff.
We’ll have to figure out a plan for that later.
The new stuff’s just as lumpy, Mark.
Yeah, the bus is broken down, taken up half the lane.
I don’t know what we do for tow this year, but we’re going to need a tow out of here
because it’s causing a big issue.
Received.
I don’t know what Ernie’s is going to do.
I don’t know if they can tow that big of a vehicle, but I can give them a call.
Jack Rose.
Received.
We’ll figure it out.
Excellent.
Go ahead.
PVTA has their own records to move the buses when they break down.
Received.
Excellent. Dispatch.
Dispatch.
Excellent.
I think you’ll probably have some better success if you reach out to PVTA and dispatch.
They’ll probably have an ETA.
Received.
He’s going to whip it right around the truck.
20, dispatch.
Go ahead, 20.
He’s going to help me.
I guess he’s going to shut down College Westbound and send them down to D-Link
because if we get a tractor-trailer here, they’re not going to be able to get through.
Received.
Dispatch to 20.
Do you have the…
Could you grab the bus number off the broken-down bus?
Yeah, hold on.
I’m trying to deal with the traffic when I get in the spot.
I can see it.
Received.
I’m going to the side there and I’ll give you this section.
It’s the B43 bus.
Received, thanks.
30 to 20, give me the swingover to help traffic.
He’s going to help me.
He’s down for a minute.
Received, I have him your way.
I think this guy just pulled every muscle in his body.
———————————
Play 20260127092916.mp3 which was recorded at 2026 01 27 09:29:16

Eric, I got the choppers.
That’s you, 20.
20.
20, can you get to the intersection of College and Bullwood Ave?
A PVTA bus driver just called me stating I guess there’s another PVTA bus that’s blocking that intersection.
And I’m looking to get an officer down there to see if he can direct traffic or figure out the situation.
Crazy.
Alright, I’m lost. Say that again.
Pull in and then back straight up to the pile and I can get the inside stuff.
Copy that.
20, dispatch. Come on, team.
Alright, 20.
———————————
Play 20260127092437.mp3 which was recorded at 2026 01 27 09:24:37

There’s cars all around Police Station One.
Ben’s back at the barn, he’s going to load himself up with the cat and I’m going to have
him come up here and maybe treat Heatherstone and he will go ahead and gatehouse next.
We’re going to have to do everything in here after we scrape it.
Do you know if the water’s moving before we bring the cat out?
The fire station’s more open and workable.
We’re going to have to do everything in here after we scrape it.
How’s it going, Chris?
There’s a bus that broke down on the top of college streets,
so we might want to go main street.
Yeah.
Yeah
Received
XX Ben
What is up?
I’m gonna have you grab a one time with a plow and then load it up and then have you come up to Echo Hill with me and Mark
Copy that
Copy
I’m gonna have him grab 4-9, that ought to be spot on right now
You hear that Ben?
Copy
Yeah they’re there, they’re doing it
I’m gonna dump this first
I’m gonna come in at angle a little bit, should be fine
———————————
Play 20260127091841.mp3 which was recorded at 2026 01 27 09:18:41

Absolutely.
Three wet, DJ.
Spring Street.
We’ll be here for the rest of the day.
While we’re right here, I’m just going to make a quick pass down Adam Street.
DJ, you want to do the fire station or police station before traffic picks up?
Police or fire. But fire, I figured when we do cleanup, just throw that pile out in the road.
But if we want to get out, we can get out.
I’m trying to work on it right now.
Alright, you want to do police first then?
Sure.
———————————
Play 20260127091524.mp3 which was recorded at 2026 01 27 09:15:24

ID 122, dispatch.
ID 122.
I’m Signal 1, OWED, in unit I. I’m going to be at the southeast extension right across from Fort River for school.
Affirmative.
———————————
Play 20260127090910.mp3 which was recorded at 2026 01 27 09:09:10

Time for a break
I’ll probably just hang here so these spots don’t get taken unless we’re just gonna switch piles, but
Yeah, it might be a minute before I get back, I gotta deal with something for a couple minutes
You
Now Joe
You
I may get to that entrance, just stay right there, you’re good
You
Dumbest things ever
You
You must be talking about the roundabouts on Heatherstone
———————————
Play 20260127090143.mp3 which was recorded at 2026 01 27 09:01:43

Sorry, I just realized it wasn’t even Glen
Do you see I didn’t have a booster seat?
Good one
Sorry Glen, you didn’t deserve any of this
He’s not responding, I don’t think he can reach the mic
Tomorrow, like phone books from his grandmother, so he can reach the mic
Ha ha ha
You dog walker
Glen?
Chris?
Glen?
Yo, I was on the phone
I didn’t know if your radio was working
You didn’t give us any response
I was dealing with another situation
Man, hear what you guys said
Go now Mark, I’ll fill up the top
I gotta go borrow some phone books
…
Start your spinner off
…41, I’m trying to tackle now
Thank you
All good
…
It was off, I don’t know how it turned itself
———————————
Play 20260127085607.mp3 which was recorded at 2026 01 27 08:56:07

6-2, I’d just stay out. There’s too many cars in here. There’s one more coming apart.
6-2, I’d just stay out. There’s one more coming apart. There’s one more coming apart.
A little more Glenn, like 5-6 feet.
Forward.
And I’m definitely not Glenn.
Yeah, we’re parked in the right spot.
———————————
Play 20260127084904.mp3 which was recorded at 2026 01 27 08:49:04

Joe, you wanna just make a quick pass up Route 9 and then we’ll turn around and hit Echo Hill?
Yeah!
———————————
Play 20260127084710.mp3 which was recorded at 2026 01 27 08:47:10

Still backing in DJ.
Uh, yeah, yeah try it I guess.
Yeah.
Good.
Uh, thank you.
Can you pull up and nose right a little bit more?
Can you go more?
No, that’s good.
Yeah, you got a car.
———————————
Play 20260127084154.mp3 which was recorded at 2026 01 27 08:41:54

I’m going to come back around from the other side again.
Body lights on, 6-4.
Mark.
Whitey, it’s inside the body.
Perfect, I was getting blinded.
Copy.
———————————
Play 20260127083914.mp3 which was recorded at 2026 01 27 08:39:14

It looks like you got the seat pumped up all the way.
———————————
Play 20260127083254.mp3 which was recorded at 2026 01 27 08:32:54

I’m heading out, Joe.
I’ll be there.
———————————
Play 20260127083116.mp3 which was recorded at 2026 01 27 08:31:16

Nike, I’m coming in. Coming out back.
20, dispatch. Go ahead, 20.
Yeah, no one’s inside, but everything is locked up.
I’m not sure if they just already left before my arrival, but I’ll be clear. Secure.
There he is.
Back in, DJ.
Yeah, for now. Another one just came in, but any more than that, there’s going to be no parking spaces left.
But we’ll try and get as much out like this as we can.
Back all the way up and then angle to the right a little bit so it’s diagonal a little.
Secure.
Okay, wheelers, I’m going to be able to back into the car, park on the common there.
———————————
Play 20260127082630.mp3 which was recorded at 2026 01 27 08:26:30

Ian, come on over here for a minute and see if you can do a pass around the back.
Shop to M1.
20 to send.
20.
You can show me in the area. Did you already get their name or do you still need it?
We received. We have the name.
What is going on there, Glenn?
Shop to M1.
The backhaul is smoking.
It’s making a beeping sound.
And it has a…
…puncher on the back.
It’s making a beeping sound.
And it has a…
…puncher on the back.
Punctuation mark.
Back off.
Chris, it could be crutches you had at work.
I’m not sure.
Back off.
———————————
Play 20260127082104.mp3 which was recorded at 2026 01 27 08:21:04

Dispatch to 20 and 30.
Morning.
30.
20, 30. QTAK, commercial 67.
It’s going to be 400 Amity Street, Caymans Real Estate.
Coming in front, motion detector, be advised, we did get a call from one of the key holders before the alarm came in,
stating he was just trying to get in the front door and the alarms are probably going to go off.
So, there should be a key holder on site.
20, we received. 30, you can disregard.
30 received.
———————————
Play 20260127081747.mp3 which was recorded at 2026 01 27 08:17:47

We’re not going to be able to back down anymore.
Block it up with the snow.
What do you want me to do then, D-Jack?
We’re fine for now. Just, if one or two more come in, we’ll have to just stay out in the road.
Smash your truck away and just block the entrance.
You want us to come in through the alleyway, so people can’t come in and park?
They have to park, they’re going to work. It’s not like it’s just random college kids or something.
And you’re all set, Mike.
It’s parking lot out here.
Ruthless, Joe. Ruthless.
It’s parking lot out here.
We’re going to get in that entrance, and you want to come in the other way?
Sorry, my brain’s still not working.
It’s parking lot out here.
It would work better if I was on more of an angle.
More of an angle, you’ll be going to church.
While you wait at the head of the circle, I’ll just carry it around to you.
DPW to Highway.
Go ahead.
It’s like at Farview Way, I just got a call about it.
Be safe.
———————————
Play 20260127081023.mp3 which was recorded at 2026 01 27 08:10:23

How do you work the heat on this thing?
Should be that middle silver button, I’m going to say good luck because not much out here
has heat.
———————————
Play 20260127080813.mp3 which was recorded at 2026 01 27 08:08:13

I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry
L2, location?
Parking garage, back down the exit alley.
New home, not parking garage.
———————————
Play 20260127080348.mp3 which was recorded at 2026 01 27 08:03:48

1-5-2-6-6, Ben?
Go ahead, No.
Hey, the school’s just calling me. When you get done with Steve, go to all the schools.
Copy that.
Sir, Ross, you’re closed.
Just got them all scraped and warm treated.
Copy that.
———————————
Play 20260127075402.mp3 which was recorded at 2026 01 27 07:54:02

Transfer station to Ben.
Six, six, Ben?
Yup.
Jason’s calling you on the radio.
Oh, that’s for me?
Yeah, I didn’t know what truck number you were in.
Hey, when you get a chance, can you swing through the transfer station?
And lay it down on us?
Copy that.
Thank you, brother.
Wot’em.
———————————
Play 20260127074910.mp3 which was recorded at 2026 01 27 07:49:10

No, there’s limited passing spots going out to the snow dumps, so be careful.
———————————
Play 20260127074724.mp3 which was recorded at 2026 01 27 07:47:24

L2 T.J.
Town Hall, back down the alley, that is the exit.
Yeah, sir.
———————————
Play 20260127074224.mp3 which was recorded at 2026 01 27 07:42:24

5, where are you?
I’m fixing to turn around that side road there, and I can’t…
…
Called it, called it.
We’re good.
———————————
Play 20260127073915.mp3 which was recorded at 2026 01 27 07:39:15

I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry
I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry
Charles, tracking the Beeline despite this AVI
Oh, Özgen, what to do from here?
M-Y, it’s in the condition it’s in.
Thank you, over.
M-Y, over.
Want me to get back in?
Yeah.
———————————
Play 20260127073544.mp3 which was recorded at 2026 01 27 07:35:44

Hey, Mark?
Go ahead.
I’m on my way down.
Alright, I got a couple more quick passes to do by Atkins and I’ll be ready.
Great, thanks.
Chains.
Chris, Chris, Chris!
Chains.
Chains on the thing.
Chains.
Someone might need to treat town hall at some point.
I’m plowing it now, but it hasn’t been touched for a while and it’s pretty icy underneath.
Alright Chris, back up.
I’m back right down that alley in here and I can just start loading you with the stuff I scrape up in here instead of going back and forth.
———————————
Play 20260127073121.mp3 which was recorded at 2026 01 27 07:31:21

Now that we don’t have a parking lot to pull into, you want me down on Spring Street?
Once I’m in there, I’ll just have you back up and go across the driveway right there.
I saw that. I didn’t want to ruin your day right off the bat.
Well, it’ll be a couple minutes then.
———————————
Play 20260127072739.mp3 which was recorded at 2026 01 27 07:27:39

20 to switch.
Go ahead, 20.
Crewman on my location, Citation Initiative, the RO.
Can you sign me an AR number? I get a certified copy.
And MASHOL and Sierra 88984598 to control the vehicle.
And I’ll be clear.
Great.
10 to switch.
Switched it.
Standby now.
10 to switch.
Go ahead, 10.
Written warning to New York OLN 430311600. Clear.
Great.
———————————
Play 20260127072517.mp3 which was recorded at 2026 01 27 07:25:17

That’s a great spot to put it.
Yeah, I don’t know what that’s all about. I also don’t know what happened to this loader plow.
Thank you sir.
———————————
Play 20260127072302.mp3 which was recorded at 2026 01 27 07:23:02

Ben is treating and Joe is hauling. I’ve got to back up. Ron’s plow jack is somewhere buried underneath all this.
EJ, Joe is hauling. Ben is treating.
Alright, well I’ll dump this salt off and now I’m going to grab a bucket of snow in front of Chris and see if I can find Ron’s jack.
I’ll tell you quick Mike, so you can dump it, so I can dig that snow.
EJ?
———————————
Play 20260127072038.mp3 which was recorded at 2026 01 27 07:20:38

Time to scratch.
Go ahead, Sam.
Stoppies, buzz out the spoke, gonna be out with New York, BT, Kilo, El Lima, Chico, 8-5-5-9.
Copy.
He’s hauling with us.
I don’t believe so, I think it’s just you, Mike, and Chris.
———————————
Play 20260127071819.mp3 which was recorded at 2026 01 27 07:18:19

20, this is Winchester.
Go 20.
Good job. East Pleasant, just short of Cottage with MAPTC for HHLT D-295.
RL is coming back and suspending. Can you just confirm that status?
Very easy. Stay back.
10-4.
Status 2-20.
Go ahead.
22 is back negative active to a 20-18 Toyota Corolla, color gray.
RL is a Christina Odea Cruz 8792 out of Deerfield, coming back, suspended as well.
Do you want another?
No, I’ll be all set.
Great.
———————————
Play 20260127063727.mp3 which was recorded at 2026 01 27 06:37:27

Mark, am I just in your way?
Yeah, I’ll do it if you want.
Copy.
Go ahead, sir.
I’m just going to walk around the building, check this other neighbor.
If there’s no tracking, cut him down.
It’s a show.
Stay clear.
Agreed.
———————————
Play 20260127063244.mp3 which was recorded at 2026 01 27 06:32:44

10, dispatch.
Go ahead, 10.
In the area, do you have the IP’s information?
Affirmative.
Okay.
10 dispatch. Go ahead, 10. What’s the apartment matter?
It seems like apartment B, Bravo.
Missed you.
———————————
Play 20260127062319.mp3 which was recorded at 2026 01 27 06:23:19

Dispatch, do you have 10?
10
10, can you head to 21 Ball Lane for an assist citizen, I guess.
DRP, order of the house.
Calls reporting he hears his roof possibly cracking.
He does have a history of medical mentals, so I don’t know how true this is, but
he would just like someone down there to check him out, maybe, you know, give him some ease of mind.
I have to use the route as well.
Rooster, I’m trying to…
———————————
Play 20260127053843.mp3 which was recorded at 2026 01 27 05:38:43

Twenty-seven.
Go ahead, twenty.
GMS, hold on, Sierra, nine-four-seven, one-five-four-seven-six.
Received.
Twenty-seven.
20.
20-10.
10.
20 dispatch. Go ahead, 20. Parties used from on NASA land vaping. They just finished up.
Down with the snow blower advised of a TBL violation. 35 issue, I’m clear.
Received.
———————————
Play 20260127053502.mp3 which was recorded at 2026 01 27 05:35:02

Flying is fetch
You’re at 20
I’m on scene
Receive
If you’re the 8th hedge, bro
Receive
———————————
Play 20260127053105.mp3 which was recorded at 2026 01 27 05:31:05

Dispatch to 20-10.
20.
10.
20-10.
Can you take a noise complaint?
In front of you, about across the street from 7 Hedro Lane.
RV that lives there just states that her neighbor is across the street from her.
Is snow blowing at 5 in the morning and that’s disturbing the peace and disturbing her.
And it’s loud.
20-10.
10-10.
———————————
Play 20260127012616.mp3 which was recorded at 2026 01 27 01:26:16

All ambush units, you can cancel that blowout if only a vehicle has been found.
20 received.
30.
10 hostiles.
———————————
Play 20260127011328.mp3 which was recorded at 2026 01 27 01:13:28

Landing machine is standby for a bubble out of Holyoke.
Bubble out of Holyoke for officer safety.
Bubble is going to be from Mast Reg 5 Kilo M Mike B Bravo 27.
Again that’s 5 Kilo M Mike B Bravo 27.
Comes back to a 2007 Saturn blue, color blue.
It’s going to be involved in a carjacking in their town about an hour ago.
And possibly involved a weapon.
The motor vehicle is missing a front plate and has a cracked bumper and loud exhaust.
The involved party is worth 3 black males and it happened about an hour ago in Holyoke.
If you come in contact stop, hold, proceed with caution and contact Holyoke PD.
———————————
Play 20260127004759.mp3 which was recorded at 2026 01 27 00:47:59

…