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Play 20260127100808.mp3 which was recorded at 2026 01 27 10:08:08

30, you’re all set there, we’re moving it.
20, dispatch.
Go ahead, 20.
We’re clear, they backed it up.
30, 10.
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Play 20260127100314.mp3 which was recorded at 2026 01 27 10:03:14

Pull whatever, just a little bit.
Just a half a word.
Thank you, sir.
Thank you.
Dispatch to 10.
10.
10, QNH to 497 East Pleasant Street.
It’s going to be Village Park, apartment 42.
We’re going to make contact with a Julianne Lutomsky.
She’s a resident over there.
She states that she found some footprints in the snow from her living room window
around the back into her bedroom window.
There’s no one there currently, but she would like an officer to, I guess,
come down there and investigate and talk to her.
3-7-1
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Play 20260127095712.mp3 which was recorded at 2026 01 27 09:57:12

Hey Ben
Hello
Where you at?
Middle of the town
Huh?
Middle of the town
5
Go ahead
Yeah, I gotta skip back to the barn, I’m right on empty
Are you heading up to ECHO HILL?
That’s the way you want me to meet.
Go up GATE HOUSE and head down towards FLATLOCK.
Copy.
Make contact with non-call maintenance.
Employee should be 5 to 10 minutes, ETA.
Very good.
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Play 20260127095101.mp3 which was recorded at 2026 01 27 09:51:01

Just put it through the processor we got a few years ago, it’ll be fine.
20 dispatch.
20.
The PTA here said they’ve heard nothing either from their manager, just hang tight.
So I’m not sure if you have an ETA through them yet or what, but I got nothing over here.
Received.
We’ve got a couple of voicemails from her back.
Received.
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Play 20260127094841.mp3 which was recorded at 2026 01 27 09:48:41

I’m in, go.
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Play 20260127094725.mp3 which was recorded at 2026 01 27 09:47:25

Any chance of getting through there?
We’re in a new cluster here now. You’re going to be stuck where you are over there, unless this guy gets through.
Yeah, I’ll go out and around.
You’re going to be stuck where you are over there, unless this guy gets through.
Yeah, I’ll go out and around.
You’re going to be stuck where you are over there, unless this guy gets through.
Yeah, I’ll go out and around.
This new cell is absolute garbage.
Yeah.
I’m with it.
This is going to take a while. There’s another ten people in the middle of the cluster here.
Alright, stay signed, DJ.
I didn’t know if you tried to respond. I asked, what do you mean it’s all garbage?
Yeah, it’s got chunks bigger than two basketballs put together all over it.
Alright, I’m going to just reopen this back up and wait for trucks.
Yeah, because Westbound is shut down at Seland, so, or Sealy.
X1 to 20.
Go ahead.
Does the driver that’s currently with you have any ID of ETA?
DJ?
I don’t even know where he went. He told me they had a maintenance guy come and look at this, but he was pulling halfway out of the lane.
And I guess there’s a bunch of safety features on these, where they are basically stuck here.
Regardless, can we get it in neutral?
Received.
20.
20, I’ll try and catch the semis and send them over towards Main Street if I can.
Received.
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Play 20260127094150.mp3 which was recorded at 2026 01 27 09:41:50

One-five, Joe.
Man!
He’s on the way back to the barn. He has his instructions.
He sees.
Did you catch the rest of that part for me, or were you out of the truck?
No, he’s at the barn.
Copy.
Eight-five, dispatch.
Go to eight-five.
Can you raise the north sound wave, please?
Mike.
Yeah.
Can you come over here for a second?
Yeah, I guess I can do that.
Dispatch, two-twenty.
Two-twenty.
Good.
Call PBTA Valley and PBTA UMass. It’s not PBTA UMasses, but I left a message for PBTA Valley.
They should be getting back to us at some point.
Appreciate it.
Twenty to thirty.
Good.
I don’t know how close you are, but it looks like there’s a tractor-trailer coming up the hill on Northampton Road that isn’t going to see me down here.
If you can stop him before he gets across.
Yeah, I’m not there. I’m on the other side of College Street right now, coming up.
Appreciate it.
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Play 20260127093739.mp3 which was recorded at 2026 01 27 09:37:39

5-5, Joe.
Sir?
Vin just texted me his salt deliveries are coming.
One I already dumped and another one’s dumping now.
Then I have to go put them in.
Copy that.
I’ll finish loading you, Stafford, but whoever’s next
might as well just head back and take a break or something while I do that.
Unless Vern can push them in with the backhoe.
Yeah, that doesn’t stack it like the loader.
I’d rather tuck it in tight.
I see you.
DJ, I’m right here if you want to…
Can you load me quick, or…
What do you think?
Yeah, you’re fine.
DJ, don’t forget about all that lumpy stuff.
Yeah, I tried breaking some of that the other night and it wasn’t really breaking down.
Do you want me to just throw that outside for now?
I don’t know what else to do with it.
Yeah, we definitely don’t want to mix that in with the good stuff.
We’ll have to figure out a plan for that later.
The new stuff’s just as lumpy, Mark.
Yeah, the bus is broken down, taken up half the lane.
I don’t know what we do for tow this year, but we’re going to need a tow out of here
because it’s causing a big issue.
Received.
I don’t know what Ernie’s is going to do.
I don’t know if they can tow that big of a vehicle, but I can give them a call.
Jack Rose.
Received.
We’ll figure it out.
Excellent.
Go ahead.
PVTA has their own records to move the buses when they break down.
Received.
Excellent. Dispatch.
Dispatch.
Excellent.
I think you’ll probably have some better success if you reach out to PVTA and dispatch.
They’ll probably have an ETA.
Received.
He’s going to whip it right around the truck.
20, dispatch.
Go ahead, 20.
He’s going to help me.
I guess he’s going to shut down College Westbound and send them down to D-Link
because if we get a tractor-trailer here, they’re not going to be able to get through.
Received.
Dispatch to 20.
Do you have the…
Could you grab the bus number off the broken-down bus?
Yeah, hold on.
I’m trying to deal with the traffic when I get in the spot.
I can see it.
Received.
I’m going to the side there and I’ll give you this section.
It’s the B43 bus.
Received, thanks.
30 to 20, give me the swingover to help traffic.
He’s going to help me.
He’s down for a minute.
Received, I have him your way.
I think this guy just pulled every muscle in his body.
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Play 20260127092916.mp3 which was recorded at 2026 01 27 09:29:16

Eric, I got the choppers.
That’s you, 20.
20.
20, can you get to the intersection of College and Bullwood Ave?
A PVTA bus driver just called me stating I guess there’s another PVTA bus that’s blocking that intersection.
And I’m looking to get an officer down there to see if he can direct traffic or figure out the situation.
Crazy.
Alright, I’m lost. Say that again.
Pull in and then back straight up to the pile and I can get the inside stuff.
Copy that.
20, dispatch. Come on, team.
Alright, 20.
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Play 20260127092437.mp3 which was recorded at 2026 01 27 09:24:37

There’s cars all around Police Station One.
Ben’s back at the barn, he’s going to load himself up with the cat and I’m going to have
him come up here and maybe treat Heatherstone and he will go ahead and gatehouse next.
We’re going to have to do everything in here after we scrape it.
Do you know if the water’s moving before we bring the cat out?
The fire station’s more open and workable.
We’re going to have to do everything in here after we scrape it.
How’s it going, Chris?
There’s a bus that broke down on the top of college streets,
so we might want to go main street.
Yeah.
Yeah
Received
XX Ben
What is up?
I’m gonna have you grab a one time with a plow and then load it up and then have you come up to Echo Hill with me and Mark
Copy that
Copy
I’m gonna have him grab 4-9, that ought to be spot on right now
You hear that Ben?
Copy
Yeah they’re there, they’re doing it
I’m gonna dump this first
I’m gonna come in at angle a little bit, should be fine
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Play 20260127091841.mp3 which was recorded at 2026 01 27 09:18:41

Absolutely.
Three wet, DJ.
Spring Street.
We’ll be here for the rest of the day.
While we’re right here, I’m just going to make a quick pass down Adam Street.
DJ, you want to do the fire station or police station before traffic picks up?
Police or fire. But fire, I figured when we do cleanup, just throw that pile out in the road.
But if we want to get out, we can get out.
I’m trying to work on it right now.
Alright, you want to do police first then?
Sure.
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Play 20260127091524.mp3 which was recorded at 2026 01 27 09:15:24

ID 122, dispatch.
ID 122.
I’m Signal 1, OWED, in unit I. I’m going to be at the southeast extension right across from Fort River for school.
Affirmative.
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Play 20260127090910.mp3 which was recorded at 2026 01 27 09:09:10

Time for a break
I’ll probably just hang here so these spots don’t get taken unless we’re just gonna switch piles, but
Yeah, it might be a minute before I get back, I gotta deal with something for a couple minutes
You
Now Joe
You
I may get to that entrance, just stay right there, you’re good
You
Dumbest things ever
You
You must be talking about the roundabouts on Heatherstone
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Play 20260127090143.mp3 which was recorded at 2026 01 27 09:01:43

Sorry, I just realized it wasn’t even Glen
Do you see I didn’t have a booster seat?
Good one
Sorry Glen, you didn’t deserve any of this
He’s not responding, I don’t think he can reach the mic
Tomorrow, like phone books from his grandmother, so he can reach the mic
Ha ha ha
You dog walker
Glen?
Chris?
Glen?
Yo, I was on the phone
I didn’t know if your radio was working
You didn’t give us any response
I was dealing with another situation
Man, hear what you guys said
Go now Mark, I’ll fill up the top
I gotta go borrow some phone books
…
Start your spinner off
…41, I’m trying to tackle now
Thank you
All good
…
It was off, I don’t know how it turned itself
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Play 20260127085607.mp3 which was recorded at 2026 01 27 08:56:07

6-2, I’d just stay out. There’s too many cars in here. There’s one more coming apart.
6-2, I’d just stay out. There’s one more coming apart. There’s one more coming apart.
A little more Glenn, like 5-6 feet.
Forward.
And I’m definitely not Glenn.
Yeah, we’re parked in the right spot.
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Play 20260127084904.mp3 which was recorded at 2026 01 27 08:49:04

Joe, you wanna just make a quick pass up Route 9 and then we’ll turn around and hit Echo Hill?
Yeah!
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Play 20260127084710.mp3 which was recorded at 2026 01 27 08:47:10

Still backing in DJ.
Uh, yeah, yeah try it I guess.
Yeah.
Good.
Uh, thank you.
Can you pull up and nose right a little bit more?
Can you go more?
No, that’s good.
Yeah, you got a car.
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Play 20260127084154.mp3 which was recorded at 2026 01 27 08:41:54

I’m going to come back around from the other side again.
Body lights on, 6-4.
Mark.
Whitey, it’s inside the body.
Perfect, I was getting blinded.
Copy.
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Play 20260127083914.mp3 which was recorded at 2026 01 27 08:39:14

It looks like you got the seat pumped up all the way.
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Play 20260127083254.mp3 which was recorded at 2026 01 27 08:32:54

I’m heading out, Joe.
I’ll be there.
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Play 20260127083116.mp3 which was recorded at 2026 01 27 08:31:16

Nike, I’m coming in. Coming out back.
20, dispatch. Go ahead, 20.
Yeah, no one’s inside, but everything is locked up.
I’m not sure if they just already left before my arrival, but I’ll be clear. Secure.
There he is.
Back in, DJ.
Yeah, for now. Another one just came in, but any more than that, there’s going to be no parking spaces left.
But we’ll try and get as much out like this as we can.
Back all the way up and then angle to the right a little bit so it’s diagonal a little.
Secure.
Okay, wheelers, I’m going to be able to back into the car, park on the common there.
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Play 20260127082630.mp3 which was recorded at 2026 01 27 08:26:30

Ian, come on over here for a minute and see if you can do a pass around the back.
Shop to M1.
20 to send.
20.
You can show me in the area. Did you already get their name or do you still need it?
We received. We have the name.
What is going on there, Glenn?
Shop to M1.
The backhaul is smoking.
It’s making a beeping sound.
And it has a…
…puncher on the back.
It’s making a beeping sound.
And it has a…
…puncher on the back.
Punctuation mark.
Back off.
Chris, it could be crutches you had at work.
I’m not sure.
Back off.
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Play 20260127082104.mp3 which was recorded at 2026 01 27 08:21:04

Dispatch to 20 and 30.
Morning.
30.
20, 30. QTAK, commercial 67.
It’s going to be 400 Amity Street, Caymans Real Estate.
Coming in front, motion detector, be advised, we did get a call from one of the key holders before the alarm came in,
stating he was just trying to get in the front door and the alarms are probably going to go off.
So, there should be a key holder on site.
20, we received. 30, you can disregard.
30 received.
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Play 20260127081747.mp3 which was recorded at 2026 01 27 08:17:47

We’re not going to be able to back down anymore.
Block it up with the snow.
What do you want me to do then, D-Jack?
We’re fine for now. Just, if one or two more come in, we’ll have to just stay out in the road.
Smash your truck away and just block the entrance.
You want us to come in through the alleyway, so people can’t come in and park?
They have to park, they’re going to work. It’s not like it’s just random college kids or something.
And you’re all set, Mike.
It’s parking lot out here.
Ruthless, Joe. Ruthless.
It’s parking lot out here.
We’re going to get in that entrance, and you want to come in the other way?
Sorry, my brain’s still not working.
It’s parking lot out here.
It would work better if I was on more of an angle.
More of an angle, you’ll be going to church.
While you wait at the head of the circle, I’ll just carry it around to you.
DPW to Highway.
Go ahead.
It’s like at Farview Way, I just got a call about it.
Be safe.
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Play 20260127081023.mp3 which was recorded at 2026 01 27 08:10:23

How do you work the heat on this thing?
Should be that middle silver button, I’m going to say good luck because not much out here
has heat.
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Play 20260127080813.mp3 which was recorded at 2026 01 27 08:08:13

I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry
L2, location?
Parking garage, back down the exit alley.
New home, not parking garage.
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Play 20260127080348.mp3 which was recorded at 2026 01 27 08:03:48

1-5-2-6-6, Ben?
Go ahead, No.
Hey, the school’s just calling me. When you get done with Steve, go to all the schools.
Copy that.
Sir, Ross, you’re closed.
Just got them all scraped and warm treated.
Copy that.
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Play 20260127075402.mp3 which was recorded at 2026 01 27 07:54:02

Transfer station to Ben.
Six, six, Ben?
Yup.
Jason’s calling you on the radio.
Oh, that’s for me?
Yeah, I didn’t know what truck number you were in.
Hey, when you get a chance, can you swing through the transfer station?
And lay it down on us?
Copy that.
Thank you, brother.
Wot’em.
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Play 20260127074910.mp3 which was recorded at 2026 01 27 07:49:10

No, there’s limited passing spots going out to the snow dumps, so be careful.
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Play 20260127074724.mp3 which was recorded at 2026 01 27 07:47:24

L2 T.J.
Town Hall, back down the alley, that is the exit.
Yeah, sir.
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Play 20260127074224.mp3 which was recorded at 2026 01 27 07:42:24

5, where are you?
I’m fixing to turn around that side road there, and I can’t…
…
Called it, called it.
We’re good.
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Play 20260127073915.mp3 which was recorded at 2026 01 27 07:39:15

I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry
I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry, I’m sorry
Charles, tracking the Beeline despite this AVI
Oh, Özgen, what to do from here?
M-Y, it’s in the condition it’s in.
Thank you, over.
M-Y, over.
Want me to get back in?
Yeah.
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Play 20260127073544.mp3 which was recorded at 2026 01 27 07:35:44

Hey, Mark?
Go ahead.
I’m on my way down.
Alright, I got a couple more quick passes to do by Atkins and I’ll be ready.
Great, thanks.
Chains.
Chris, Chris, Chris!
Chains.
Chains on the thing.
Chains.
Someone might need to treat town hall at some point.
I’m plowing it now, but it hasn’t been touched for a while and it’s pretty icy underneath.
Alright Chris, back up.
I’m back right down that alley in here and I can just start loading you with the stuff I scrape up in here instead of going back and forth.
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Play 20260127073121.mp3 which was recorded at 2026 01 27 07:31:21

Now that we don’t have a parking lot to pull into, you want me down on Spring Street?
Once I’m in there, I’ll just have you back up and go across the driveway right there.
I saw that. I didn’t want to ruin your day right off the bat.
Well, it’ll be a couple minutes then.
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Play 20260127072739.mp3 which was recorded at 2026 01 27 07:27:39

20 to switch.
Go ahead, 20.
Crewman on my location, Citation Initiative, the RO.
Can you sign me an AR number? I get a certified copy.
And MASHOL and Sierra 88984598 to control the vehicle.
And I’ll be clear.
Great.
10 to switch.
Switched it.
Standby now.
10 to switch.
Go ahead, 10.
Written warning to New York OLN 430311600. Clear.
Great.
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Play 20260127072517.mp3 which was recorded at 2026 01 27 07:25:17

That’s a great spot to put it.
Yeah, I don’t know what that’s all about. I also don’t know what happened to this loader plow.
Thank you sir.
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Play 20260127072302.mp3 which was recorded at 2026 01 27 07:23:02

Ben is treating and Joe is hauling. I’ve got to back up. Ron’s plow jack is somewhere buried underneath all this.
EJ, Joe is hauling. Ben is treating.
Alright, well I’ll dump this salt off and now I’m going to grab a bucket of snow in front of Chris and see if I can find Ron’s jack.
I’ll tell you quick Mike, so you can dump it, so I can dig that snow.
EJ?
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Play 20260127072038.mp3 which was recorded at 2026 01 27 07:20:38

Time to scratch.
Go ahead, Sam.
Stoppies, buzz out the spoke, gonna be out with New York, BT, Kilo, El Lima, Chico, 8-5-5-9.
Copy.
He’s hauling with us.
I don’t believe so, I think it’s just you, Mike, and Chris.
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Play 20260127071819.mp3 which was recorded at 2026 01 27 07:18:19

20, this is Winchester.
Go 20.
Good job. East Pleasant, just short of Cottage with MAPTC for HHLT D-295.
RL is coming back and suspending. Can you just confirm that status?
Very easy. Stay back.
10-4.
Status 2-20.
Go ahead.
22 is back negative active to a 20-18 Toyota Corolla, color gray.
RL is a Christina Odea Cruz 8792 out of Deerfield, coming back, suspended as well.
Do you want another?
No, I’ll be all set.
Great.
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Play 20260127063727.mp3 which was recorded at 2026 01 27 06:37:27

Mark, am I just in your way?
Yeah, I’ll do it if you want.
Copy.
Go ahead, sir.
I’m just going to walk around the building, check this other neighbor.
If there’s no tracking, cut him down.
It’s a show.
Stay clear.
Agreed.
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Play 20260127063244.mp3 which was recorded at 2026 01 27 06:32:44

10, dispatch.
Go ahead, 10.
In the area, do you have the IP’s information?
Affirmative.
Okay.
10 dispatch. Go ahead, 10. What’s the apartment matter?
It seems like apartment B, Bravo.
Missed you.
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Play 20260127062319.mp3 which was recorded at 2026 01 27 06:23:19

Dispatch, do you have 10?
10
10, can you head to 21 Ball Lane for an assist citizen, I guess.
DRP, order of the house.
Calls reporting he hears his roof possibly cracking.
He does have a history of medical mentals, so I don’t know how true this is, but
he would just like someone down there to check him out, maybe, you know, give him some ease of mind.
I have to use the route as well.
Rooster, I’m trying to…
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Play 20260127053843.mp3 which was recorded at 2026 01 27 05:38:43

Twenty-seven.
Go ahead, twenty.
GMS, hold on, Sierra, nine-four-seven, one-five-four-seven-six.
Received.
Twenty-seven.
20.
20-10.
10.
20 dispatch. Go ahead, 20. Parties used from on NASA land vaping. They just finished up.
Down with the snow blower advised of a TBL violation. 35 issue, I’m clear.
Received.
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Play 20260127053502.mp3 which was recorded at 2026 01 27 05:35:02

Flying is fetch
You’re at 20
I’m on scene
Receive
If you’re the 8th hedge, bro
Receive
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Play 20260127053105.mp3 which was recorded at 2026 01 27 05:31:05

Dispatch to 20-10.
20.
10.
20-10.
Can you take a noise complaint?
In front of you, about across the street from 7 Hedro Lane.
RV that lives there just states that her neighbor is across the street from her.
Is snow blowing at 5 in the morning and that’s disturbing the peace and disturbing her.
And it’s loud.
20-10.
10-10.
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Play 20260127012616.mp3 which was recorded at 2026 01 27 01:26:16

All ambush units, you can cancel that blowout if only a vehicle has been found.
20 received.
30.
10 hostiles.
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Play 20260127011328.mp3 which was recorded at 2026 01 27 01:13:28

Landing machine is standby for a bubble out of Holyoke.
Bubble out of Holyoke for officer safety.
Bubble is going to be from Mast Reg 5 Kilo M Mike B Bravo 27.
Again that’s 5 Kilo M Mike B Bravo 27.
Comes back to a 2007 Saturn blue, color blue.
It’s going to be involved in a carjacking in their town about an hour ago.
And possibly involved a weapon.
The motor vehicle is missing a front plate and has a cracked bumper and loud exhaust.
The involved party is worth 3 black males and it happened about an hour ago in Holyoke.
If you come in contact stop, hold, proceed with caution and contact Holyoke PD.
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Play 20260127004759.mp3 which was recorded at 2026 01 27 00:47:59

…